What is Doc3 and who is it for?

Doc3 is an AI translation and CAT tool for professional translators and teams. It combines automatic document translation, translation memory, glossary management, and real-time QA in a simple browser interface.

How much does Doc3 Pro cost and is there a free trial?

Doc3 Pro is $15 per month and includes unlimited projects and AI translation volume. New users can start a free 30-day trial and new subscribers receive a 20% discount for the first three months.

Which file formats does Doc3 support?

Doc3 supports common CAT and office formats, including SDLXLIFF, MQXLIFF, DOCX, XLSX, and PPTX, with full editing and export back to the original format.

Does Doc3 include machine translation and which engines can I use?

Yes. Doc3 includes its own neural MT engine with unlimited use in Pro. You can also connect external MT engines—DeepL, Google, and Microsoft Translator—by adding your API key in Account Settings.

How do I connect DeepL, Google, or Microsoft Translator to Doc3?

Open Account Settings → Commercial MT Settings and paste your API key from the chosen MT provider. Doc3 simply connects to the account you manage with that provider.

What is CrossCheck real-time QA in Doc3?

CrossCheck performs 60+ checks for numbers, punctuation, tags, glossary terms, and consistency. You can apply checking profiles and get warnings while translating.

Does Doc3 support many languages?

Yes. Doc3 supports direct AI translation among hundreds of language combinations, suitable for both general and technical content.

Can I manage translation memories and glossaries online?

Yes. Doc3 Pro includes cloud TM and glossary management with editing, copying, merging, and deletion, plus automatic creation of memories as you complete projects.

Is Doc3 a browser-based tool and does it work on Mac or Windows?

Doc3 runs in the browser on both Mac and Windows devices (desktop and laptop) and can be accessed on tablets or phones for quick checks.

Is Doc3 GDPR-compliant and where is data hosted?

Doc3 operates as a cloud service hosted in the EU and follows GDPR standards. Pro users get private cloud space for projects, memories, and glossaries.

How do I cancel my Doc3 subscription?

You can cancel a paid subscription via the cancel option in your Account Settings. Service continues until the end of the current billing period and then stops renewing.

How do I terminate my Doc3 account or request cancellation by email?

To terminate your account (free or paid) by email, send a notice to notify@doc3.com stating your user-ID and clearly in English that you want to cancel your account and/or subscription. Download private data before termination; data is deleted after a retention period as stated in the terms.

What happens to my projects and data after cancellation?

Your access remains active until the end of the paid period. After termination, Doc3 deletes user data after the stated retention window, so export your files, memories, and glossaries before cancelling.

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